Sending Outlook Emails via a Webpage: A Comprehensive Approach

When building web applications that interact with desktop applications, developers often face challenges related to permission and execution context—especially when it comes to Microsoft Outlook. If you have a web application built with ASP.NET and C#, you might wonder how to enable the sending of Outlook emails directly from your application, given that all users are using Microsoft Outlook on their desktops.

In this blog post, we will dive into the problem of launching an Outlook message from the client-side of your web application and provide you with a practical solution to accomplish this task effectively.

The Challenge

The key issue at hand is that Microsoft Office applications, like Outlook, are intended to run on the client side. Attempting to invoke Outlook from your server-side code using the Microsoft.Office.Interop.Outlook namespace often leads to a DCOM source error. This is primarily due to permission settings that restrict client-side actions triggered from the server, as well as security risks involved in automating desktop applications directly from a web server.

Common Error Encountered

When developers attempt this integration, they may come across an error message that reads: “The machine-default permission settings do not grant Local Activation permission for the COM Server application…” This indicates that even after modifying permissions through the Component Services tool, the server-side code cannot effectively communicate with Outlook on the client machine.

A Practical Solution

To resolve this issue, we need to shift our approach from server-side code to client-side scripting. This means embedding JavaScript within your application that runs directly in the user’s browser, enabling them to interact with Outlook without the restrictions of server-side execution.

Step-by-Step Guide to Send Outlook Emails Using JavaScript

  1. Integrate JavaScript: Instead of using server-side code to open Outlook, use a simple JavaScript function that creates an Outlook MailItem. This runs on the client-side, eliminating any server permission issues.

  2. Example Code: Below is a sample JavaScript function that can be used to create an Outlook email directly from your web page:

    function openOutlookEmail() {
        var outlookApp = new ActiveXObject("Outlook.Application");
        var mailItem = outlookApp.CreateItem(0); // 0 indicates a Mail Item
        mailItem.Subject = "Your Subject Here";
        mailItem.Body = "Your email body here.";
        mailItem.To = "recipient@example.com";
        mailItem.Display(); // Displays the email to the user
    }
    
  3. Add User Interaction: You may want to trigger this function based on a user action, like clicking a button:

    <button onclick="openOutlookEmail()">Send Email</button>
    
  4. Embed and Execute: Ensure that this JavaScript is embedded within your ASP.NET application’s HTML, so it runs when the relevant page is loaded by the user.

Important Considerations

  • Browser Compatibility: This approach works mainly in Internet Explorer due to its support for ActiveX controls. Other browsers may not support this method.
  • Security Settings: Users may need to adjust their security settings to allow ActiveX control execution, which can impose limitations on how seamlessly this method can be used.
  • Mailto Alternative: Since using mailto: won’t work due to potential character limits and formatting issues, this JavaScript approach is an excellent alternative for sending rich text emails.

Conclusion

While it may seem challenging to open Outlook from server-side code due to various restrictions and potential security errors, using client-side JavaScript enables you to circumvent these issues efficiently. By leveraging the capabilities of client-side scripting, you can integrate Outlook email functionality into your ASP.NET application and enhance your user’s experience without compromising security or permission settings.

Now that you understand how to implement this solution, you can improve communication directly through your web application while utilizing the powerful features of Microsoft Outlook.